If you have any questions or comments, please send an e-mail to: email@example.com. Make your appointment to see the counselor at least 3 weeks before your registration time if you want your benefits to be distributed in a timely manner.
Complaint Resolution Procedure
Veterans Resource Center (VRC) prides itself on providing Veteran Education Services in a timely manner. However, there are rare instances in which a student feels that s/he has been treated unfairly. There are two processes: (1) an informal resolution process involving the VRC staff and student services administration; and (2) a formal complaint process through the North Orange County Community College District (NOCCCD) Equity & Diversity Office.
Informal Resolution Process
Formal Complaint Process
The formal process is available to the student during or after any step in the informal process. For a detailed explanation of the formal complaint process, visit the NOCCCD Equity and Diversity webpage.
Hours of Operation [Summer]
Monday: 8:00am – 5:00pm
Tuesday: 8:00am – 5:00pm
Wednesday: 8:00am – 5:00pm
Thursday: 8:00am – 5:00pm
Note: Hours may vary each semester.